FAQs
- Make a payment prior to your session.
- Automatic payment installments which is an after-pay option
- FSA/HSA account cards through your insurer are accepted. Please check with your employer/benefit representative to ensure that your FSA/HSA account will cover “psych”, “behavioral”, and/or “mental health” sessions.
This is a possibility. To help you file a claim for reimbursement, review and
Pricing is discussed in consultation.
Yes! We are proud partners with Above it All Mental Health Program located in Baltimore, MD. This practice offers access including but not limited to virtual & onsite therapy, a wellness psychiatrist, case managers in the psychiatric rehabilitation program (PRP), and substance abuse services. For general inquiries regarding AIA services, please visit www.aiahealth.org. To begin booking services, please contact AIA Program Director, Cherie Crowder at [email protected].
M.O.T.M. Vaultage® sessions are exclusively conducted virtually on our Telehealth platform.
Please utilize the Therapy Portal link in your “Welcome Email” that was sent to your existing email address. Read and Follow the instructions to request your appointment. This is your personal Client Portal where you can manage your own appointments, receive documents, and more!
The process takes at the most 72 business hours (3 days) – this is inclusive of eligibility verification, and more. However, if there is a matter that hinders this turnaround time frame, an M.O.T.M. representative will correspond with you via email or phone.
Please refer to our Crisis Hotline Resource PDF. Download it here.
Matters of the Mind Vaultage has a responsibility to safeguard information obtained during counseling and within our media platforms. All identifying information about your assessment and treatment is kept confidential, except as mandated by law. You must sign a release of information before any information about you is given to anyone, except as mandated by law.
